Refund Policy for Shri Ram Traders
At Shri Ram Traders, we strive to provide the best quality products and ensure customer satisfaction. However, we understand that there may be situations where a refund is necessary. Please read our refund policy carefully before making a purchase:
Eligibility for Refund:
Refunds will only be considered for the following products: Ram Baan Oil, Rambaan powder, Navgun kesh teil, and any other products specifically mentioned on our website as eligible for refunds.
To be eligible for a refund, you must provide proof of purchase, such as an order number or receipt.
Valid Reasons for Refund:
Defective or damaged products: If you receive a product that is defective or damaged, we will gladly refund your purchase.
Incorrect product: In the event that you receive the wrong product, we will provide a refund or exchange.
Refund Process:
To initiate a refund, please contact our customer support team within 7 days of receiving the product.
You may be asked to provide photographs or other evidence of the defect or damage.
We will review your refund request and notify you of the approval or rejection.
If approved, the refund will be issued to the original payment method used for the purchase.
Non-eligible Items for Refund:
Due to hygiene and safety reasons, certain products, such as opened or used Ram Baan Oil, Rambaan powder, Navgun kesh teil, or other personal care items, cannot be returned or refunded.
Shipping Charges:
Shipping charges incurred for the initial purchase are non-refundable unless the refund is due to our error.
Return Shipping:
If a return is required, you may be responsible for shipping the product back to us unless the return is due to our error.
Cancellation Policy:
Orders can be canceled within 24 hours of purchase. Please contact our customer support team to request a cancellation.
Contact Information:
For any refund-related inquiries or to initiate a refund, please contact our customer support team at [provide contact details].
Please note that this refund policy is specific to Shri Ram Traders and applies only to the mentioned products. For any other inquiries, please refer to our general terms and conditions or contact our customer support team.